Supervising Patrol Critical Incidents Workshop Series:
Methodologies to Make Better Decisions During Critical Incidents
Enhance your decision-making skills in the critical first moments of a hostage situation with our comprehensive workshop designed for patrol supervisors.
November 19, 2026
10:00 am - 7:00 pm EST
$201 members/$256 non-members
HOSTAGE RESCUE FOR PATROL SUPERVISORS
A Supervisor's Playbook for Initial Response to Hostage Critical Incidents
Critical decision-making for the first minutes of a hostage incident — before specialized tactical assets arrive.
When patrol officers encounter a hostage situation, decisions made in the first minutes can determine the outcome. This one-day online workshop explores hostage incident recognition, intervention decision-making, patrol response considerations, and lessons learned from real-world events.
Through case studies and interactive discussion, participants will examine the challenges of managing hostage incidents and balancing risk in high-consequence environments.
Led by seasoned supervisors from our esteemed Supervising Patrol Critical Incidents instructor cadre, this workshop promises an interactive experience. Expect dynamic engagement between presenters and participants, including extensive breakout group discussions.
What You Will Learn
Our workshop covers essential topics to prepare you for real-world hostage situations:
01
Legal foundations for force decisions - Graham v. Connor & Tennessee v. Garner
02
The Safety Priorities framework for fast, defensible safety decisions.
03
The five-step PIETO decision-making process under pressure
04
Command post setup, containment, and scene management
05
Layered contingency planning with the PACE model
06
Decision-making exercises drawn from hostage-rescue cases
Who should attend: Patrol supervisors, sergeants, and tactical leaders responsible for initial response and command decisions during hostage and barricade incidents.
Meet Our Esteemed Presenters
Our presenters are leaders in law enforcement, bringing decades of experience in tactical response and critical incident management. Their expertise ensures an enriching learning experience for all attendees.
Travis Norton
Travis Norton is a retired 25-year police veteran. He is an experienced police lieutenant and SWAT Commander and has trained officers in police practices nationwide. Travis was the training division and professional standards unit lieutenant for a mid-size police agency and was responsible for the police academy, field training program, in-service training, officer misconduct investigations, and use of force reviews and investigations. Travis has been an instructor for over 15 years in tactical science, active shooter response, de-escalation, less-lethal weapons, SWAT, critical incident response, chemical agents, and crowd management. He currently instructs for the National Tactical Officers Association (NTOA) and the California Association of Tactical Officers (CATO). Travis also serves as a policing fellow at the National Policing Institute (NPI) and the Future Policing Institute. Travis is the Strategy Development Chair for the NTOA and a committee member of the NTOA Tactical Response and Operations Standard for Law Enforcement Agencies (2018 & 2023). He was selected as an active shooter SME by the National Policing Institute and Safe and Sound Schools for several active shooter reviews and leads a critical incident review team for CATO. These positions provide Travis the opportunity to review active shooter incidents and officer-involved shootings nationwide and abroad. Travis holds a doctorate in Policy, Planning, and Development from the University of Southern California and a master's degree from California State University of Long Beach in Emergency Services Administration.
Robert Krygier
Bob Krygier has been employed with the Pima County Sheriff’s Department in Tucson, Arizona, since 1996. He began his SWAT career as a tactical operator in 2001. In 2005, he was instrumental in forming the Pima Regional SWAT Team, which included seven regional partners. He was promoted to Sergeant and Team Leader in 2006. In 2021, Bob was promoted to the PCSD Emergency Response Section Lieutenant and Pima Regional SWAT Commander. Bob is a graduate of Purdue University with a Bachelor of Arts degree in Law and Society. He also has a Bachelor of Arts degree in Psychology from Purdue University.
Erick Maldonado
Sergeant Erick Maldonado has been employed with the Pima County Sheriff's Department since 1995. His career has been vastly spent working in specialty assignments that supplement patrol operations. Erick has served as a SWAT operator with the Pima County Sheriff's Department SWAT Team and the Pima Regional SWAT Team. He was also a K9 handler with the PCSD K9 Unit until he was promoted to supervisor in 2014. After serving as a patrol supervisor, Erick became the PCSD Search and Rescue supervisor. Since 2018, Sergeant Maldonado has supervised the PCSD K9 Unit and currently works as a dual-purpose patrol/detection police service dog. Sergeant Maldonado has been training other officers since 1997. He has taught at a city, county, state, and federal level, including military personnel. Erick has obtained numerous certifications in SWAT, Search, and Rescue, K9, and Arizona POST. He has developed innovative curricula in the specialty assignments he has worked on and is recognized as an effective and engaging teacher and leader in his department. Erick has managed numerous high-level critical incidents in each assignment.
Register for the Workshop Today!
Don't miss this opportunity to enhance your skills in hostage incident management. Join us for an engaging and informative workshop that will prepare you for critical decision-making. Click here to register now!