NTOA Training FAQs



Training and education in over 30 stand-alone courses in a wide variety of topics.


NTOA Training FAQs


How do I obtain my training certificate?

Obtaining your certificate is done by logging into your membership portal.
That information was emailed to you after your first day of class if you are not a current member.

Does a team membership provide discounts on stand-alone training courses and conferences?

No. This option was eliminated in 2019. Only individual members receive discounts on training courses.

If I am a NTOA member and register for a course, does my NTOA membership get extended?

No, your membership will still expire at the regularly scheduled time. However, keep in mind that as a result of your existing membership, you paid a discounted price for your course or conference registration.

Do I get a NTOA membership if I attend a NTOA course?

Yes, if you paid the non-member fee when registering for the course you will receive a 1-year print membership. Members would pay a discounted rate when registering for the course, so their membership is already active.

May I use someone else’s NTOA membership number to register for a course or conference?


Do I have to be a NTOA member to attend NTOA training?

No, although our training is only open to those who meet our criteria such as active law enforcement, corrections, and in some cases medical personnel. There are some courses open to retired law enforcement personnel, but not all. The course overview section shows who is eligible for each course.

How do I get on a waitlist for a class that is full?

Go to http://public.ntoa.org/default.asp?action=trainingcourses, find desired course, click on join waitlist, enter your information.  If a slot opens up, we will notify you and you can register for the class.  If no slot is available, then we will notify you of another class in the future.

How do I know where the training location will be located and what hotel to stay at?

All related training information will be provided to you in a course agenda sent to your email once you register and pay for a course.

How do I host a course at my agency and what are the requirements?
How do I register multiple officers for a class or webinar?

Each student needs to register separately. If an agency wants to use one credit card to pay for all of the students at one time, upload a letter/PO that lists the names of all of the students who will be paid for with the credit card. The letter should state that a credit card will be used to pay for those students listed in the letter/PO and should also mention who the agency point of contact is for the credit card, to include that person’s contact information.

What is the cancellation policy for NTOA courses?

Due to limited seating, we request that you cancel at least 30 days before a scheduled class start date. This gives us the opportunity to find a replacement for your seat. 

Cancellations made 30 days or more in advance of the course start date will receive a 100% refund.

Cancellations made 7 – 29 days in advance will receive a full refund less a $150 processing fee.                   

Cancellations made less than 7 days in advance will NOT receive a refund. 

Substitutions are acceptable at any time. 

No refunds will be given for no shows.