Testimonials

Basic Crisis Negotiations

Basic Crisis Negotiations

I am excited the El Paso County Sheriff’s Office could host this prestigious, nationally recognized training course. My Office is dedicated to a regional partnership approach when it comes to training. Opportunities such as this one help us to broaden our scope, improve best practices, and create nationwide working relationships. Our mission to reduce victims and hold criminals accountable in El Paso County requires our deputies to train constantly and be up to date on the latest industry standards. This is why opportunities to train with professional organizations, such as the NTOA, are an incredible asset in accomplishing our goals. Thank you to NTOA instructors Stu Cole, and Jeff Caudill for sharing their expertise, and to all the participants, for choosing the El Paso County Sheriff’s Office as your host.

Sheriff Joseph Roybal

El Paso County SO

Basic Crisis Negotiations

Everything provided in the course was useful and delivered in a way that kept my interest.The practical scenarios were the most useful to me because I was able to use the information in the course to see how I would apply negotiation skills in the real world.

Keep doing what the instructors (Victor Torres and Jeff Caudill) are doing because this is the best course I have ever taken. Both instructors are/were knowledgeable, interesting and passionate about the course they were teaching. I left this course feeling excited to apply what I learned.

Detective

Doraville (GA) PD

Basic Crisis Negotiations

This course was amazing. The instructors were excellent and their knowledge and experience helped greatly as they both used real life experience to explain things.

Deputy

Umatilla County (OR) Sheriff’s Office

Basic Crisis Negotiations

The instructors sharing their personal experiences was huge. From their experiences, I was able to see and feel what I can expect on an actual call out.

This was one of the better trainings I’ve attended during my 20+ years as a law enforcement officer.

Officer

Pikes Peak (CO) Community College

Basic Crisis Negotiations

This is hands down the best class I have ever taken! The skills that I acquired during this course will transit into all of my duties and tasks as a police officer.

Officer

Jonesboro (AR) PD

Basic Crisis Negotiations

All of the information was delivered so well and the instructors were engaging and created a very relaxed learning environment. Both of these instructors are, in my opinion, representative of the best of the best. They were personable and shared real world situations and experiences, even those that were emotional. Their wealth of experience and willingness to share made it apparent they are dedicated to spreading their knowledge among the law enforcement community.

Deputy

Kootenai County (ID) Sheriff’s Office

Basic Crisis Negotiations

Listening to recordings of actual negotiations was not only interesting, but allowed students to hear actual real life events. The last day of scenarios was also very valuable. Being able to put what we learned into action was awesome.

Great review on dealing with the mentally ill.

Lieutenant

Fountain (CO) Police Department

Basic Crisis Negotiations

This course gave me a better understanding of hostage negotiation, especially with mentally ill and military veterans.

Excellent course! I highly recommend to any officer that wants a better understanding of negotiations.

 

Officer

Brownsburg (IN) Police Department

Basic Crisis Negotiations

The instructors’ experiences were used very well to drive home the goal of the class. Good use of video and audio of real-world situations. Practical scenarios were realistic and a great way to gain valuable techniques. This was one of the best schools I have attended in my over 33 years of LE experience. Instructors were phenomenal with their teaching skills and experience in the subject matter. Their passion for our success was great and made me feel comfortable and confident.

Detective

Allen County (OH) Sheriff's Office

Basic Crisis Negotiations

This course was a success for me due to the instructors. Both Victor Torres and Jeff Caudill kept the class engaged and were very well prepared on their end. I enjoyed the personal experiences they shared throughout the class. It may not be a popular opinion, but the back-to-back scenarios show how to communicate effectively with someone and get on their emotional level. I can’t stress enough how great Jeff and Victor are teaching this course together. This was by far one of the greatest courses I’ve attended in my 7 years as a law enforcement officer. I feel that I have a great understanding on how to properly negotiate after attending the course.

Officer

Brownsburg (IN) Police Department

Basic Crisis Negotiations

Having back to back and shorter scenarios throughout the training really helped to reinforce the material as we learned it. Case studies/incident debriefs were really helpful to demonstrate the practicality of what we were learning.

Both instructors really listened to questions and took time to address them and ensure that the class understood the information. Overall, I felt that the course had a lot of value and managed to squeeze a lot of information into a small time frame while allowing time to practice the skill set.

Deputy

Latah County (ID) Sheriff’s Office