How do I obtain my training certificate?

Obtaining your certificate is done by logging into your membership portal. https://members.ntoa.org That information was emailed to you after your first day of class if you are not a current member.

What is the cancellation policy for NTOA courses?

Due to limited seating, we request that you cancel at least 30 days before a scheduled class start date. This gives us the opportunity to find a replacement for your seat.  Cancellations made 30 days or more in advance of the course start date will receive a 100%...

How do I register multiple officers for a class or webinar?

Each student needs to register separately. If an agency wants to use one credit card to pay for all of the students at one time, upload a letter/PO that lists the names of all of the students who will be paid for with the credit card. The letter should state that a...